Contact Us
We would love to hear from you. Any questions you have feel free to contact us via email
Return Policy
We will gladly accept Returns & Exchanges for Items that are excellent condition, unworn and free from damages by the Customer (Shipping Fee may apply for any Return or Exchanges). For a full refund or exchange, mail out your items within 14 days from the receipt of original order. Items cannot be returned or exchanged after 14 days. Items must be returned with all Great Tags still attached and must be in their original packaging.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, MBijou cannot accept returns for:
Items on sale
used (that includes if the tag has been removed)
Shipping Policy
We Ship to US and International, Shipping Fee may change for out of Country purchases.
Processing Time is 3-5 Business days for your order to ship
Delivery Estimate:
USA 3-5 Business days
Canada & Puerto Rico 7-10 Business days
***Important Shipping Policy
The Store is not Responsible for Packages sent to the wrong address
Address Changes: If an Order is already processed or shipped, the store may not be able to change the Address
Reshipping: The Store may require the customer to pay for reshipping the order
Customer is responsible for entering address carefully when placing an Order
If We are expecting high volume of orders, Shipments may be delayed by a few days. Please allow additional days in transit for delivery. if there will be a significant delay in shipment of your order, we will contact you via email.
Clients are responsible for return shipping costs. If the item is not returned in its original condition, the client is responsible for any loss in value.
Our Store Flat Rate Fee remains unless Shipping Fees may change from time to time due Increase of Shipping Carriers Fees.
